Where to report
If you are in immediate danger or a crime is in progress, call the police on 10111.
| Authority | What it handles | How to reach it |
|---|---|---|
| South African Police Service (SAPS) | Reporting fraud and other crimes; opening a case at a police station. | Call 10111 · your local SAPS station |
| The Hawks (Directorate for Priority Crime Investigation) | Serious commercial crime and organised fraud. | Via the official website |
| Southern African Fraud Prevention Service (SAFPS) | Protective registration and support if your identity has been used in fraud. | Via the official website |
| Your bank | Payments you were tricked into making, or unauthorised transactions. Report as soon as possible. | The number on your card, or in your banking app |
Regulators and redress
| Body | Role | Where |
|---|---|---|
| Financial Sector Conduct Authority (FSCA) | Conduct of financial institutions; warnings about unauthorised firms and investment fraud. | Via the official website |
| Southern African Fraud Prevention Service (SAFPS) | Industry service for sharing fraud data and protecting victims of identity theft. | Via the official website |
If money has left your account
Tell your bank straight away. What can be done about a payment depends on how it was sent and on the facts of the case.
How Reascon works here
Where a matter touches South Africa, we document it to the standard the authorities above require and refer it through the correct channel. We work with victims to gather what they have, and with lawyers acting pro bono in South Africa. We do not act as your legal representative unless a regulated lawyer formally takes that role.
Been affected? Start at Get help. Received a notice from us? See Verify a notice from us. Or submit evidence directly.